Privacy policy
Privacy Policy
Last updated: September 22, 2026
At TECHDIGITALE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our digital crochet products.
1. Information We Collect
When you use our website or place an order, we may collect:
-
Name
-
Email address
-
Billing information
-
Payment information
-
Order and purchase details
-
Information you provide when contacting us
-
Technical information such as IP address, browser type, device information, and website usage data
We only collect information that is reasonably necessary to operate our website and provide our services.
2. How We Use Your Information
We may use your information to:
-
Process and deliver your digital crochet patterns
-
Provide access to purchased products
-
Process payments and orders
-
Respond to customer support requests
-
Send important information regarding your purchases
-
Improve our website and digital products
-
Prevent fraud and unauthorized activity
-
Comply with applicable legal requirements
-
Send marketing communications where you have provided the required consent
3. Payment Information
Payments may be processed through third-party payment providers.
TECHDIGITALE does not intentionally store complete credit or debit card information on its own servers. Payment information is handled by the relevant payment provider according to its privacy policy and security practices.
4. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your experience.
Where required by applicable law, we will request your consent before placing non-essential cookies.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with trusted third-party service providers that help us operate our business, such as:
-
Payment processors
-
Website and hosting providers
-
Digital delivery services
-
Analytics providers
-
Email and customer-support services
These providers may only process information as necessary to provide their services or as otherwise permitted by law.
We may also disclose information when required by law or when reasonably necessary to protect our rights, website, customers, or business.
6. Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no online service or method of electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, and complying with legal obligations.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
-
Request access to your personal information
-
Request correction of inaccurate information
-
Request deletion of your personal information
-
Object to or restrict certain processing
-
Request a copy of your personal information
-
Withdraw consent where processing is based on consent
-
Lodge a complaint with the relevant data protection authority
To exercise applicable rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites or services. TECHDIGITALE is not responsible for the privacy practices or content of third-party websites.
We recommend reviewing the privacy policies of third-party services before providing them with personal information.
10. Children's Privacy
Our website is not intended for children where prohibited by applicable law. We do not knowingly collect personal information from children without the appropriate authorization or consent where required by law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or privacy practices.
Any updates will be published on this page with a revised "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or how TECHDIGITALE handles your personal information, please contact us:
TECHDIGITALE
Email: support@techdigitale.shop